Terms of service

Shipping

We use Australia Post for all our deliveries. Delivery usually takes 5-7 working days and we will endeavour to send your purchases as quickly as possible.  Please contact us after 10 working days if you have not received your wine.

We will not ship wine during periods of extreme heat unless otherwise requested on the cart page using the special instructions field.

If for any reason Clonakilla cannot supply the goods you have ordered to the delivery address you supply, then we will refund any amount charged to the same credit card and contact you using the details you supplied with the order.

Please note we can only ship within Australia.

Payment

We accept payments by Visa, Mastercard, American Express and PayPal.  Your credit card details will be collected on a secure page operated by Shopify using 128 bit SSL encryption to transmit the credit card data.  Clonakilla itself cannot see or store your card details.

All amounts shown or charged are in Australian dollars.

We will not use your supplied details for any purpose (other than as a delivery address for the goods purchased) unless you indicate that you wish to join our mailing list.

Clonakilla may at its discretion choose not to deliver any given order in which case we will refund any amount charged to the same credit card.